OEPAC - Observatory of Emergencies in Cultural Heritage > Resources > Communications in Emergency > Non-exclusive to heritage

Resources

Non-exclusive to heritage

Understanding Risk Communication Best Practices: A Guide for Emergency Managers and Communicators
2012 - U.S. Department of Homeland Security

The objective of this best practices report is to translate theoretical findings into practical guidance for officials who have the enormous responsibility of communicating with the relevant public in the face of a national security threat.

Understanding Risk Communication Theory: A Guide for Emergency Managers and Communicators
2012 - U.S. Department of Homeland Security

This report analyzes and dissects theories and models relevant to federal, state, and local homeland security personnel and emergency managers faced with risk communication in their communities. This review presents concepts drawn from a variety of academic disciplines, including communication, sociology, anthropology, political science, and psychology. Thus, this report captures the diversity of the field of risk communication, including an analysis of the major strengths and weaknesses of dominant theories and models, offering risk communicators and managers the opportunity to easily identify the information and research most relevant to their interests.

Risk Behaviour and risk communication: synthesis and expert interviews.
2009 - B. Morrow, NOOA, US

This study consists of a synthesis of existing social science research on risk behavior and risk communication. The findings are interpreted to facilitate their use by risk communicators. To this end, the second part of the project interviewed people active in the field of risk analysis and communication to obtain practical examples of effective ways to promote behaviors that reduce risk to lives and property.

Communicating Risks and Benefits: An Evidence-Based User’s Guide
2011 - US Depart. Health and Human Services

This guide covers key issues in risk communication, focusing on three questions: What does the science say about this aspect of human behavior? What are the practical implications of these scientific findings? How can communication be evaluated based on this science?

Crisis and Emergency Risk Communication
2014 - US Depart. Health and Human Services

This handbook (462pp.) introduces the principles and practical tools of crisis and emergency risk communication (CERC). The principles in this handbook adapt the writings of classical rhetoricians; a wealth of modern crisis, problem management, communication theory, psychological theory; and lessons learned from the real world.

Manual de gestión de riesgo de desastre para comunicadores sociales
2011 - Fernando Ulloa, UNESCO Perú

Report prepared by Fernando Ulloa 69 pp. It deals with aspects such as social communication, its strategies, information in risk management processes and the ethics of emergency communication.

Communications in Emergency and Crisis Situation
2014 - A. Miaoudakis et alt.

About communication services that can be used for the mitigation of crisis and emergency situations (ECS). The usage scenarios of such services are studied and an ECS communication network architecture is presented. This architecture aims to provide seamless interoperability of various communication technologies often present in ECS.